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Event Details
Review the predictors of successful organizational change—with a particular focus on how to effect change in hospitals and healthcare organizations—along with select proven methods to overcome known challenges to change including how to:
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Engage staff by connecting desired changes to their interests and the work they are already trying to accomplish
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Use resistance to change as valuable feedback and a way to guide future activity
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Create supports (e.g. infrastructure, skills, etc.) to encourage and sustain behavior
This program has been developed and is presented locally by HEANO. The American College of Healthcare Executives has awarded 1.5 Face-to-Face (ACHE education) credit hour[s] to this program.
Moderator & Panelists:
Elaine Thallner, MD, MS, FACEP
Emergency Physician and Quality Improvement Officer
Cleveland Clinic
Sherry Aronson, CPA
Vice President, Inpatient Operations
THe MetroHealth System
Michael O'Connell, MHA, FACMPE, FACHE
Vice President of Clinical Services
Marymount and South Pointe Hospitals
Ethan Gabriel Leonard, MD, FAAP
Vice Chair, Quality, Pediatrics
Rainbow Babies & Children's Hospital
Sponsored by:
When & Where
Euclid Hospital
18901 Lakeshore Boulevard
Cleveland,
OH 44119
Thursday, February 16, 2012 from 5:30 PM to 8:00 PM (ET)
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